What are the iomart developed programs / tools on my Dedicated Server used for?
Some software that we (iomart) have developed is installed on any Dedicated Server which we install an Operating System on, but they are nothing to be concerned about,
These tools are installed to work with our automated system and allow us to automate some of our support tasks; allowing us to more effectively host your platform and provide support. Going forward, they will also allow you to make changes to your Dedicated Server, through our MyServers panel, at a touch of a button.
Any tools and software installed on your system would have been deployed during our OS build process.
These tools are installed to work with our automated system and allow us to automate some of our support tasks; allowing us to more effectively host your platform and provide continuous support.
Since GDPR regulations our system automatically removes credentials from the control panel, forcing us to make sure customers are taking note of these when builds are handed over.
Please rest assured our policy is very security-driven and at no point would we ever access your server at any point. One example of software we installed is called Octopus; which is an SPLA tool we developed. For more details on this specific piece of software, please search Octopus on our FAQ.
← Back to Operating Systems & Additional SoftwareThese tools are installed to work with our automated system and allow us to automate some of our support tasks; allowing us to more effectively host your platform and provide continuous support.
Since GDPR regulations our system automatically removes credentials from the control panel, forcing us to make sure customers are taking note of these when builds are handed over.
Please rest assured our policy is very security-driven and at no point would we ever access your server at any point. One example of software we installed is called Octopus; which is an SPLA tool we developed. For more details on this specific piece of software, please search Octopus on our FAQ.