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Our Promise

Guarantees You Can Hold Us To

For over a decade, our price promise has ensured that our customers get the bare metal hosting they need at the best value for money. Backed by industry-leading SLAs on every plan.

Low Price Guarantee

Get the lowest price. Guaranteed.

For over a decade, our price promise has ensured that our customers get the bare metal hosting they need at the best value for money.

For support requests, call 01753 471 040 or email sales@rapidswitch.com.

Get in touch to find your best priced hosting solution

How can RapidSwitch guarantee you the best price?

We own our supply chain end-to-end. This means there are no middlemen to inflate costs. We control every step and pass on the savings to our customers. With extensive automation along the way, we know that our prices cannot be beaten on a like-for-like basis.

  • We own our own data centres
  • We own and manage our entire network
  • We have massive procurement power
  • We employ all of our data centre staff

These factors allow us to provide the lowest possible price point for every type of solution we offer. That's why we can promise, with absolute confidence, to price-beat any equivalent product or service.

RapidSwitch Guarantees

Industry leading SLAs

Our infrastructure solutions are flexible, so why would our Service Level Agreements be any different? We know that different workloads require different levels of service. So, we provide multiple options for SLAs to ensure you get the service you need, at the best possible price point, for each device or platform.

Choose from our unmanaged, proactive M&A and premium plans below. Customised SLAs are also available. Simply speak to a member of the team who will provide quotes for fully managed infrastructure.

Features
Unmanaged
Most Popular
Proactive M&A
Premium
Lifetime hardware replacement
Unlimited SMS / Email alerts
Unlimited reboots
24x7x365 Staff Monitoring and alerting (10 mins)
On-site proactive diagnosis
Proactive reboot[1]
Proactive hardware replacement[2]
Permanent KVM / management connection
Operating system updates[3]
Free OS re-installs
Guaranteed response time
120 mins
60 mins
30 mins[4]
  1. [1]Conditions when a reboot is to be performed are agreed in advance.
  2. [2]List of tasks to be performed in the event of hardware failure agreed in advance of order.
  3. [3]Applicable only to Operating Systems installed & supported by RapidSwitch.
  4. [4]When OS reinstall is required, time may be longer depending on OS.

Backed by every guarantee on this page

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