Do you offer SMS and email alerting?

We provide automated SMS and email alerting for free, to all our clients, which can be used to help alert you to any status issue detected by our system with your devices.

Our SMS and email alerting system, once it has been setup on an IS page of one or more devices, automatically sends a text to a designated phone number or email address if any of the MyServers monitoring tools configured on this IS page detects an issue. The most common example of a monitoring system applied to a server, and then configured to send a text/email if an error occurs, is ping monitoring. Using this as an example, if the server fails to ping for a set amount of time, then a text/email would automatically be sent.

You can setup the SMS and email monitoring system on the IS page of your devices, on the MyServers control panel. Please see our ‘How do I set up SMS alerting?’ and ‘How do I set up email alerting?’ sections of our FAQ to see how to do this.

If you have any more questions on alerting, please look through our FAQ or raise a support ticket, and we will be happy to help.