Do you charge for support?

We will not charge for any support within our standard package.

If you have a dedicated device with us, we will not charge for the replacement of any faulty hardware, nor for investigating any issues that may lay within our infrastructure.

Any support requested that falls outside of your packages will not be performed or charged for without prior consent. The relevant team will liaise with you on any work that may be required, compile a full schedule of work to be performed and an upfront quotation for the work.

If you have any questions please feel free to get in touch.