Cancelling your colo server and arranging collection?
Cancelling your colo server and arranging collection, we offer the below options:
- We can de-rack server and have it ready for collection free of charge.
- We can de-rack server, and safely package it. Please note Packaging is chargeable to £30 per box, if required we can also provide you with package dimensions. You will be required to arrange your own courier service/costs. We accept pre-paid postage stickers sent via tickets to be attached if needed
We can only store equipment in our goods-out area for 7 days. If the equipment is stored for longer than 1 week, a fee of £25 per week, per device will be added to your account.
Before collection please note and provide info:
- Will, you (or another named individual) or a courier company be collecting the device. Photographic identification will be required for named individuals collecting.
- You will be required to pay outstanding invoices/account balance before we can release any equipment as being part of our policy
Site address & contact details can be found below:
DC5
RapidSwitch,IOMART
Spectrum House
Clivemont Road,
Maidenhead,
SL6 7FW
Tel: 01753 471 040
DC3
iomart hosting
2-6 Fishergate
Nottingham
NG1 1FY
DC9
Redstation Limited
2 Frater Gate Business Park
Gosport Hampshire,
PO13 0GW