Colocation

One of the hosting packages we offer is ‘Shared Colocation’. You can find this package through our MyServers Shop.

To understand what ‘Shared Colocation’ is, you must first understand what colocation hosting involves. Colocation differs from dedicated hosting, as colocated devices belong to the client, while dedicated devices belong to the hosting company and access to these devices are leased to our clients.

Our shared colocation package involves a client buying their own hardware devices (e.g. a server) through a third party, configuring the devices with their own data and configuration, and then sending the device to one of our UK data-centres to be hosted. The hosting company, us, simply supply the necessary network and power connections.

The benefits of colocated hosting is that you have more control over what hardware is used in your setup. However, unlike with dedicated servers, the hosting company is not responsible for the hardware of any colocated devices. With colocated devices, we are not responsible for replacing any faulty hardware; we are responsible for our infrastructure only. This also means that a client with a colocated device would need to have a greater understanding of hardware; as they would be responsible for their device’s maintenance.

The ‘Shared’ part of our shared colocation package refers to the fact that the colocated devices would be hosted within a rack shared by multiple clients; opposed to a client being provided with an entire rack/part of a rack devoted to their equipment.

If you have any further questions about our Shared Colocation package, or wish to discuss if a colocated or dedicated device would be better for you, please feel free to get in touch and we will be happy to help.

Cancelling your colo server and arranging collection, we offer the below options:

• We can de-rack server and have it ready for collection free of charge.
• We can de-rack server, and safely package it. Please note Packaging is chargeable to £30 per box, if required we can also provide you with package dimensions. You will be required to arrange your own courier service/costs. We accept pre-paid postage stickers sent via tickets to be attached if needed

We can only store equipment in our goods-out area for 7 days. If the equipment is stored for longer than 1 week, a fee of £25 per week, per device will be added to your account.

Before collection please note and provide info:

• Will, you (or another named individual) or a courier company be collecting the device. Photographic identification will be required for named individuals collecting.
• You will be required to pay outstanding invoices/account balance before we can release any equipment as being part of our policy

Site address & contact details can be found below:

DC5

RapidSwitch,IOMART
Spectrum House
Clivemont Road,
Maidenhead,
SL6 7FW

Tel: 01753 471 040

DC3

iomart hosting

2-6 Fishergate

Nottingham

NG1 1FY

DC9

Redstation Limited
2 Frater Gate Business Park
Gosport Hampshire,

PO13 0GW