How do I identify a failed drive in my dedicated server?

As a hosting provider we know that it can be very frustrating for our customers when a drive fails. As a managed infrastructure service provider we will always replace any failed drive, free of charge, as soon as we are alerted to a failed drive and provided its details.

If you believe a hard drive has failed on your server, you will first need to identify which physical drive has failed, before we can proceed with replacing it. There are several ways in which you can identify which drive has failed and to identify the information required to have it replaced. Which method is best for you depends on your server’s current setup. Below are some examples; please feel free to read through them all and decide which method is best for you.