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How to create a support ticket in MS?

1. When on the homepage for Myservers Navigate to My Servers tab

2. Select the server IS you wish to raise a ticket with, in some cases, you will have more than 1 server.

3. Navigate to Create a ticket

4. Enter a Subject title and select relevant Please specify details of issue or question you have regarding your account. If needed you can Attach files when sending documents or screenshots. Under the Affected Servers column, you have options to speak about multiple IS’s If needed by selecting the Tick Box and Create Ticket

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