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How do I resolve email bounce backs?

1. Check MX tool box https://mxtoolbox.com/blacklists.aspx. To make sure IPS’s are not blacklisted. If your IP is blacklisted, please contact the relevant blacklist to have it removed

2. Please use the below links to assist you.

3. You can also try the mail tester linked below, to resolve any issues before contacting us.

If you’re unable to resolve using the above methods, please raise a ticket and send us the full email bounce back, so that we can investigate further.

 

 

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