What is Remote Management?
Remote management (also known as OOB or LOM) is a device on a server’s motherboard that allows you to remotely access your server, independently from the server’s operating system, and provides functionality that helps you deploy (if you want to install your own OS), update, monitor and maintain your server.
Key features include power management, virtual media access, hardware monitoring and remote console capabilities; all available through an OOB remote management control panel, accessible through a supported web browser. It provides our customers with the ability to configure and work on a server as if they were on site, with a screen, keyboard and mouse attached to the server.
We encourage our clients to order Remote Management with their server, as it allows the device’s administrator (our client’s) to check the status of their hardware, as it can be used to identify hardware related issues and can be used to identify the necessary information to have any faulty hardware replaced. It also allows the device’s administrator to be able to start a virtual console at any time; providing the user greater control over their device, 24/7, and replaces the need for KVMoIP devices.
The version and generation of OOB remote management provisioned on a device will depend on the manufacturer, generation and model of the server that you are provided. Examples include iDRAC for Dell EMC PowerEdge servers and iLO for HPE ProLiant servers. All our OOBs come with the necessary licenses; as an example, iDRACs will have the Enterprise license installed.
We offer both dedicated and shared OOB connections. See the “What is the difference between Shared and Dedicated OOB Remote Management?” section of the FAQ, for more details on this.
When ordering a dedicated server, you are able to choose OOB (out-of-bounds) Remote Management (shared or dedicated) as a specification option with most of our server packages. We can also provide OOB remote management to most live servers, but this will involve a short amount of downtime on the server, for our technicians to configure the connection. If you want OOB remote management added to your server, please feel free to get in touch through a support ticket, and a member of our team will be happy to help.
If you have any question, please feel free to get in touch and we will be happy to help.