How do I get Remote Management configured on my Server?

If you wish for Remote Management (e.g. iDRAC, iLO or IPMI) to be configured on a new server you are ordering with us, you simply need to request Remote Management through the MyServers Shop when ordering the server, or request for remote management to be installed when discussing the server specifications with a member of our team. If you wish for the Remote Management to be configured on an existing device, please feel free to raise a support ticket requesting Remote Management to be installed, and we will be happy to discuss this with you.

Configuring a server’s iDRAC/iLO/IPMI consists of powering down the server and configuring the remote management software within the system’s setup/BIOS menu. If a dedicated Remote Management connection is required, the set up process also consist of connecting a new network cable, and configuring our networking infrastructure.

Please note that the iDRAC component is unique to Dell servers, the iLO component is unique to HP servers and IPMI is unique to SuperMicro servers; so iDRAC, iLO or IPMI are only available on our Dell PowerEdge, HP Proloiant and SuperMicro servers respectively.

When ordering/requesting remote management for your server, you will be supplied with two options, dedicated remote management or shared remote management. Please see our section on what is the difference between shared and dedicated remote management, for more details.

If you have any further questions about Remote Management, please look through our FAQ section. If our FAQ page does not have the answer, please feel free to raise a support ticket, and we will be happy to help.