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Q01Can you set up test accounts?

Yes, we can setup test accounts for 1 Month to allow for performance testing to see what suits business needs, after this, the account will either be deleted or upgraded with added billing.

Q02Does Object storage support Veeam backup repository?

Veeam does say it supports S3 compatibility, however, this has not been tested but could be looked into at a later stage depending on demand.

Q03What API is used for the Object Storage?
for example, if you are currently using Amazon S3 on Linux and have the S3 API installed onit to sync files over to amazon. We have got it to work with our ECS object storage as long as your using the AWS S3 client. For this to work with our Object storage, the client needs to write there own AWS detail file. We are currently creating a template which will help the client install AWS client and then replace the AWS default with our object storage.
Q04How many data-centres is the data stored in for redundacy?

There will be options for multiple sites for site-level redundancy.

Q05Can Co-located servers using ftp/sftp, be replaced with S3 equivalent?

Yes you can if you move from SFTP to S3.

Q06Can this service be mounted to existing servers as a datastore ie. NFS/GLUSTER?

This is API only. API documentation if required

https://www.emc.com/techpubs/api/ecs/v2-0-0-0/S3BucketListUploadsOperations_ba672412ac371bb6cf4e69291344510e_overview.htm

Q07Does the file system grow with demand?

Yes, this can.

Q08Can we still increase our disk space in the future at the same price if we transfer from Amazon?

Yes, you can increase this in the future for the same price.

Q09Will there be a feature much like IAM users?

Different users can be created and each individual can be given different rights

Q10Are you able to set bucket policies?

Bucket ACLs can be set.

Q11What protocol can be used to access the storage from the application servers?

It supports S3 ATMOS SWIFT HDFS

Q12Could you please elaborate on the multi-region redundancy?

We only have one region just now

Q13SLA's?

Standard RapidSwitch SLAs as per our terms - https://myservers.rapidswitch.com/Terms.aspx

Q14Currently which sites offer this service?

ECS storage is only in Maidenhead. However, there's a possibility to deploy a second unit in a different DC to provide geo-redundancy, as per demand