IP Addresses

Yes, we do support and provide IPv6 addresses.

Before you can have an IPv6 address, however, you would need to have a private IPv4 subnet on your account and have IPs from this private subnet assigned to any server that your wish to have an IPv6 address assigned to. I am afraid we cannot supply IPv6 addresses to servers on one of our public subnet ranges.

If you have a private IPv4 subnet and want IPv6, or if you want to order a private IPv4 subnet and then have IPv6 addresses assigned to your account, please get in touch in a ticket and we will discuss having this set up for you.

If you have any more questions, please feel free to look through our FAQ section, or raise a ticket and we will be happy to help.

We provide 1 IPv4 address with each dedicated server purchased through us, as standard, included in the cost of the server. Additional IPv4 addresses can be assigned to a device, either during the setup or added later at any time, for an additional cost.

The maximum number of IPv4 addresses that can be assigned to a single device is dependent on whether the device has IP addresses assigned from a public or private subnet. If you have IP addresses assigned from a public subnet, the maximum amount of addresses that can be assigned is 30 addresses per device. There is no maximum limit per device if you are using IP addresses from a public subnet; you are just limited to the amount of IP addresses available in your subnet.

If you wish to have additional IP addresses assigned to a new server you will be ordering with us, you can select how many address you want assigned to the new server through the MyServers Shop, when you order the server.

If you require additional IP addresses assigned to an existing server, IP addresses are available from our shared subnet ranges for a fee. If you require additional IPv4 addresses assigned to your server from one of our shared subnet ranges, please feel free to get in touch through a support ticket and we will be happy to discuss this with you.

Alternatively, you can have your own private range. We offer a variety of private subnet sizes, so if you want a larger amount of IPs assigned to your account and/or want control over which IPs are assigned where, this may be the better option for you. All subnet requests are subject to being approved and justified in line with RIPE usage guidelines. If you want to discuss ordering a private subnet, please feel free to get in touch through a support ticket and a member of our team will be happy to discuss this with you.

If you already own an IPv4 private subnet range, you are able to assign the available IP addresses from this subnet, to any server on your account through the control panel without letting us know. If you require additional IP addresses, please feel free to get in touch and we will discuss what options are available to you.

If you have any further questions, please look through this FAQ page or raise a ticket with us and we will be happy to help.

The easiest way to request additional IP addresses is to raise a support ticket through the MyServers control panel; containing how many additional IP addresses you require, which device(s) you would like the additional address(es) assigned to, and if you want an IP address from a public or private subnet.

This way our team will be able to discuss any costs associated with additional IP addresses and ask any justification questions that are required.

If you have any further questions, please look through this FAQ page or raise a ticket with us and we will be happy to help.

You can find the details of your package's IP Address(es) or Subnet through your MyServers customer control panel.

To do this, first login to the MyServers customer control panel, using your credentials.

Once you are logged in, click on the ‘My Servers' tab, and then click on the name of the package you wish to check the details of.

Now, click on ‘Network’ and then click on ‘IPv4 Addresses’.

You will now be presented with the list of IPv4 Addresses assigned to this device, which port on the device they are assigned to, and you can even set some Reverse DNS settings. To find more details about about a specific IPv4 Address, click on the ‘View’ button. Here you can see the DNS servers addresses.

If you have any more questions, please feel free to look through our FAQ section, or raise a ticket and we will be happy to help.

We don't change the Geo-Location of IPS, as this is down to the individual customer to do so.