Q01Can I transfer domains in/out from yourselves?
Yes, certainly. The transfer method depends on the type of domain, so is handled manually by a member of our team. If you want to transfer a domain in/out, please raise a support ticket through your MyServers control panel and we will be happy to help.
Simply let us know what domain you wish to transfer to us and we will explain the relevant process.
We do not charge for transferring domains out. Domains transferred in may incur a mandatory renewal fee on transfer, which is outside of our control and applicable to all registrars.
If you wish to transfer any domains or have any questions about the transferal process, please feel free to get in touch and we will be happy to discuss this with you.
Q02How do I renew my domain?
All domain renewals can be carried out via the MyServers control panel. Unless you have chosen not to, you will receive a notice to say that the domain is going to expire and it’s up to you whether you would like to renew the domain or not.
In some cases you can setup your domain to auto renew in the MyServers control panel. If, for some reason, the auto-renewal option is not available to you, please let us know which domain you are looking to renew in a support ticket and we will setup the domain to auto-renew for you.
If you have any questions, please get in touch via a ticket and a member of our team will be happy to help.
Q03Do you offer DNS hosting?
We do offer DNS hosting.
We can provide DNS-only hosting for customers with domains registered elsewhere for a fee; or customers who have a domain registered through us can use our free DNS hosting service.
Please note that our 100% uptime guarantee isn't applicable to our DNS hosting platform.
If you are interested in DNS hosting with us or if you have any further questions, please raise a ticket through your MyServers control panel, and a member of our team will be in touch.
Q04How to purchase a domain?
1. Click “My Domains”
2. Click “Register Domains”
3. Enter a name and select the top-level domain (TLD) in the dropdown menu.
4. Click “Check Availability”
5. Select the domain(s) you would like to purchase.
6. Click “Choose Domains”