What type of security do your data centre sites have?

We maintain a high level of security across all of our data centre sites.

Our security procedures and infrastructure include, but are not limited to:

• 24x7, 365 days a year manned security and site monitoring.

• Biometric access policies.

• Smart Card access policies.

• Internal and external CCTV systems, running and monitored 24x7, 365 days a year.

• Security breach alarms.

We also have strict procedures in place for any visitors coming to our data centre; including:

• All visitors must have a genuine reason to visit a site.

• All visitors must provide us with at least 24 hour notice before coming onto site.

• All visitors must have a valid form of photo identification.

• All visitors must have the access code, which was generated for this visit.

• Once they arrive, all visitors will only have access to the section of the site they require access to.

• We retain the right to deny access to anyone who breaks any of the terms above.

Our site security policies are regularly audited, by a third party auditing company, as part of our security ISO certificates. To find out more, please read the FAQ section on “What ISO certificates do you have?”.

If you have any further questions about our sites, please look through our FAQ section or feel free to get in touch, and we will be happy to help.