Should I back-up the data on my server?

Yes, we strongly encourage all our clients to always back-up any important data or configuration that they would not want to lose, on a regular basis, to a device that is external from their primary server(s).

Due to the nature of hardware, there is always an unavoidable possibility that a component of your set-up may become faulty; which may lead to data loss. We will always replace any faulty hardware that we are alerted to, however, we cannot recover any data that may be loss due to this hardware failure. As a managed infrastructure service provider, we are not responsible for any data loss; so it is our client’s responsibility to make sure any data of theirs is backed up in a manor that minimises the chances of their data being lost.

If you have any questions about back-ups or need help with a back-up solution, please feel free to get in touch and we will be happy to help.