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FAQ Section

Cutting Costs

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Q01How can I reduce the price of my service?

There are two main ways to reduce the price of your service; without down-grading any of your products or services.

The first is to enter into a contract term for the service - usually between 12 and 36 months. The price reduction will increase in correlation with contract term increases. This can be applied to both existing and new server orders.

The second is to pay an upfront setup fee to reduce the on-going monthly price of the server. The larger the setup fee, the lower the on-going monthly fee. If you are trying to reduce the monthly cost of a server after the activation date, in some instances, you can still pay a ‘set-up’ fee to reduce the cost.

If you are interested in either of these two options, please feel to raise a ticket through the MyServers control panel setting out the terms you would be interested in, and one of the members of our team will be in touch to discuss this with you.

Q02Can I pay the setup fee after ordering the server?

It varies on a case by case basis, but it is usually possible to pay a setup fee or 'additional contribution', in order to reduce the on-going monthly fee of the server.

This often occurs when a trial project turns into a longer term investment, or perhaps if your client is trailing your own services before committing to a longer term agreement.

If you are interested in paying a setup fee for the server, please get in touch and a member of our team will be happy to discuss this with you.