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FAQ Section

Cloud Hosting

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Q01Do you offer Cloud Hosting?

We do offer cloud hosting. We offer and can provision any client with an Enterprise Cloud Server (Virtual Machine) on our shared platform (public cloud).

Our Enterprise Cloud Servers are hosted on our CloudSure platform and can be provisioned in the time it takes to install the operating system.

Alternately, you can use one of our dedicated servers to build your own cloud (private cloud); or you can even mix the two to create a Hybrid Cloud environment. Which option would be best for your requirements depends on how much storage space, memory capacity and processor power you require.

Both options are available through our MyServers Shop; where you can see what specifications we offer and the applicable pricing.

If you have any questions, or require more detail, please feel free to get in touch and one of our team members will be happy to help.

Q02Do you offer virtual shared storage space?

We do indeed offer shared storage space. We have our own replicated SAN platform, which we can use to provide you with storage space that can be connected to your server, as a network drive.

Our shared storage is hosted on SAN devices that are off-site, which means that your backed-up data would be protected from either network or power failures within the data-centre your server is hosted in

Alternatively, you can take out your own dedicated SAN device or an additional dedicated server, which are more cost effective options when there is a larger storage requirements (above 2TB of storage space).

If you are thinking about using shared storage as a back-up option, please see the section on “What back-up options do you offer?” to see what other back-up option we offer.

Please be aware that our shared NAS option is currently only available at selected data centre sites within our infrastructure. If you are interested in a shared storage, please feel free to get in touch and we will be happy to advise if this is available within your server’s data centre, currently.

Please contact us to discuss what your storage requirements are and we will be happy to discuss this with you.

Q03What platform do your Enterprise Cloud Servers use?

Our latest Enterprise Cloud Servers are hosted within our CloudSure platform.

Our CloudSure platform has been built with no single points of failure. It uses the latest generation server technology, runs on the latest version of Enterprise Plus licensed VMware ESXi, and uses only high-end Dell EMC SAN devices for storage.

The Enterprise Cloud Servers utilises our Bare Metal rapid provisioning and set up service, allowing us to deploy you a new VM within a click of a button. Our CloudSure platform allow us to hand over the entire virtual server and its compute power to a single customer. With no virtualisation or hypervisor, you get full configurability to exactly meet your specifications. Our setup eliminates the potential for performance lag, sometimes experienced by virtualisation hypervisors, caused by sharing resources.

Increasing demands for greater processing power are being driven by the big data explosion; we offer an effective and powerful cloud option – providing you with root access and exclusive control.

If you wish to discuss cloud platforms further, please feel free to get in touch and we will be happy to discuss this with you.