RAID Controller’s Menu

One way to identify a failed drive and its details would be through your server’s RAID BIOS. To access your RAID BIOS, you would first require either remote management or a KVMoIP session, then you would need to re-boot your server, then boot into the servers RAID controller / UEFI BIOS, and then check the status and details of the physical drives. Exactly how you do this is dependent on the make and model of your server and RAID controller. Please use our FAQ section to find some examples on how to do this.

The benefits of this method is that your server only needs to have been configure with a RAID controller. However, this method does require downtime throughout the entire process. As this method requires downtime, our client’s often prefer to use other methods that do not require any downtime.

The above method only applies if your drives are attached to a RAID controller card; which is now the set-up for almost all of our dedicated servers. If your drives are not connected to the RAID controller, you will need to check through the chassis’ BIOS screen instead.