How can I reclaim overspends on my account after I cancel?

Any amounts that are due to you following the cancellation of services can be reclaimed and be repaid to the original card used; or in the case of BACS payments, sent to your bank.

To reclaim the overspent amount, please send us a ticket with all the relevant details and we will arrange for a refund to be issued.

If you require further assistance, please feel free to get in touch and a member of our support team will be happy to help.