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How to add credentials to MyServers?

Credentials can be added to any server on your account, however this section is only visible for contacts with Technical privileges. Credentials must be added via this portal and not handed over in plain text for security purposes.

Please see below instructions to change contact privileges.

-To add credentials to a server on your account, ensure you are logged into your MyServers account.

-Once logged in, please click into the My Servers section near the top of the screen, which will bring you to your Server list.

-Choose the appropriate reference of the server you would like to add credentials to on the left hand side of the screen, under Name.

-Once you are on the server page, click on the Add Credentials button in the centre of the screen and fill in the appropriate information, including type of credentials (e.g. SSH, RDP) and the amount of time you would like to credentials to be displayed on your account.

-Click on the Add Credential box on the right hand side of the screen to finish this process. The credentials will then be visible on the server page.

-Please note, these options are not linked to your physical server and this will not affect your server credentials. This is simply a reference for both other contacts on your account and members of staff that will be able to view the credentials through the server page.

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