How do I use iLO to check my server’s memory & CPU status?

Due to the nature of hardware, you should regularly check the components of the server, especially the memory and CPU, to make sure no errors have occurred. iLO allows you check the status of the system’s memory and CPU(s), through the control panel. If you identify that an error has occurred with the memory or with a CPU of your server, you can use your iLO to identify which piece of hardware has an error, and use this information to decide on what action you wish to take next. See below how to use iLO to check the status of the memory and CPU(s) within the chassis.

Please note that this section uses iLO 4 as an example. Different generations of HPE servers use different version of iLO. You can identify the iLO version your server is using when you log in to the iLO control panel. Older versions of iLO may have less functionality and the portal may look different to the examples shown in this FAQ; so the below may not apply to these older versions.

Memory - The memory component refers to all the RAM within the chassis. First, to check for errors relating to memory, click on System Information in the left hand side panel and then click on Memory.

You will now be presented with the details of the system’s memory; including a list of the individual RAM sticks, the RAM stick’s details and their status. Here you should be able to identify if there is any errors with any of the RAM sticks currently configured within the server. If a stick of RAM ever does become faulty, you will be able to find the details of the faulty RAM here, unless it becomes completely faulty and no longer shows on this page.

If you wish for a faulty stick of RAM to be replaced, please let us know all the details found within the Memory Details section, so we can easily identify the faulty stick of RAM. If possible, a screenshot of this page would also be helpful. Please see the section on getting faulty RAM replaced using OMSA for more details.

CPU – The CPU (or processor) page, lists all the processors within the server, their details, and their current status. To check the status of the CPU(s) within the chassis, click on System Information and then Processors.

You will now be presented with the list of CPU(s) within the server, their details and their current status. If an error does ever occur with a processor within a server, please feel free to get in touch and we will be happy to investigate this for you. If there is more than one processer installed in your server, please provide the processor’s number in a support ticket (e.g. Processor 1), so our technicians can easily identify which processor needs replacing. For more details on getting a faulty CPU replaced, please see the section on getting a CPU replaced using iLO.