How do I use iDRAC to check a Server’s Memory & CPU?

Due to the nature of hardware, you should regularly check the components of servers, especially the server’s memory and CPU, to make sure no errors have occurred. The iDRAC control panel allows you to check the status of the system’s memory and CPU(s). If you do identify that an error has occurred with your server, you can use your iDRAC to identify which piece of hardware has an error, and use this information to decide what action you wish to be taken next. See below how to use iDRAC to check the status of the memory and CPU(s) within the chassis.

Please note that this section uses iDRAC8 as an example, but the process set out below applies to both iDRAC7 and iDRAC8. Different generations of servers use different version of iDRAC; you can identify the iDRAC version your server is using when you log in to the iDRAC control panel. Older versions of iDRAC will have less functionality, so the below may not apply. For support with older versions of iDRAC, if the below does not help, please see Dell EMC’s support website or please feel free to raise a support ticket through your MyServers control panel, and we will be happy to help.

Memory - The memory component refers to all the RAM (also referred to as memory) configured within the chassis. First, to check for errors relating to memory, click on Hardware in the left hand side panel and then click on Memory.

You will now be presented with the details of the system’s memory; including the memory’s attributes, a list of the individual RAM sticks present, the RAM stick’s details and their status. Here you should be able to identify if there is any errors with any of the RAM sticks currently configured within the server. If a stick of RAM ever does become faulty, you will be able to find the details of the faulty RAM here, unless it becomes completely faulty and no longer shows on this page.

If you wish for a faulty stick of RAM to be replaced, please let us know all the details found within the Individual Memory Details section, so we can easily identify the faulty stick of RAM. If possible, a screenshot of this page would also be helpful. Please see the section on getting faulty RAM replaced using iDRAC for more details.

CPU – The CPU (or processor) page lists all the processors within the server, their details, and their current status. To check the status of the CPU(s) within the chassis, click on hardware in the left hand side panel and then CPU.

You will now be presented with the list of CPU(s) within the server. If you wish to find out more details about a processor you can click on the button in-line with it. If an error does ever occur with a processor, please feel free to get in touch and we will be happy to investigate this for you. If there is more than one processer installed in your server, please provide us with the faulty CPU’s name (e.g. CPU 1), so our technicians can easily identify which processor needs replacing. For more details on getting a faulty CPU replaced, please see the section on getting a CPU replaced using iDRAC.