How do I identify what the make and model of my dedicated server and RAID controller is, using MyServers?

If you have a dedicated server hosted with us, you will be able to identify the make and model of your device through our MyServers control panel, on the IS page of the device.

First, log in to the MyServers control panel and then navigate to the IS page of the server you wish to check the model of. A list of servers can be found by clicking on the My Servers tab. Once you are on the IS page of the server, you will be able to find the make and model of the server within the Service Description box, in line with the IS number. In my example below, you can see that the make of my server is a Dell, while the model of the server is a PowerEdge R210 II.

Within the Service Description, you should also be able to see the model of the RAID Controller. If no RAID controller is present in this box, it may mean that either no RAID controller exists in the chassis, the RAID controller is built into the chassis’ motherboard (integrated), or that this device was deployed before we added RAID controllers to this box for every server. If the RAID controller is not present in this box, you can either identify what RAID controller the server is configured during the server’s POST screens, or please feel free to raise a ticket and we will be happy to help.

You should now know what the make and model of your server and RAID controller is. If you have any more questions about your server’s RAID controller, please look through our FAQ for more information. Alternatively, or if you have not been able to identify this information, please feel free to raise a ticket and we will be happy to help.