Investigating Storage Errors Using OMSA on an ESXI server

The term storage, when mentioned in the Dell EMC OpenManage portal, refers to the RAID controller (if a RAID controller is present), all the physical drives, and all the virtual drives (or RAID arrays) within the server. When an error occurs related to storage, this would normally mean that there is an error with a Physical Disks, which has then effected the RAID array it is configured within. This is for the majority of cases; however, there can be other issues related storage, which cause storage errors.

In my example by below, there is currently a non-critical error with the storage of this server. To find more details out about any present error, first, simply click on the component with the error.

Depending on the set-up of the server, you may now need to navigate further, to identify the specific details of the error. In my example, it is a SSD which has an error; so I need to Navigate from the RAID controller component, into the array which contains the SSD. This will bring up the list of Physical Disks configured within this array. Navigate by clicking on the component title with the error.

Once you are presented with the component with the error, click on the symbol to bring up more details about the component.

Here you can see the details about the Physical Disk, its state and its current status.

These details can be used to identify which drive is faulty and can help locate the drive. Using this information, you can decide what action you wish to be taken. If you wish for a drive to be replaced, please see the section on having a drive replaced using OMSA for more details.

If you have any further questions about OMSA, please look through our FAQ section. If our FAQ page does not have the answer, please feel free to raise a support ticket, and we will be happy to help.